Privacy Policy
Effective Date: March 30, 2026
Andromeda Co., Ltd. (hereinafter referred to as “we,” “us,” or “our”), the operator of Better Biosciences, respects your privacy concerns and values our relationship with you.
When you visit the store (the “Store”) established by us through authorization from our SaaS service provider SHOPLINE (hereinafter referred to as “SHOPLINE”), we may collect, process, and use your personal data (including personal data of your employees and/or representatives acting on your behalf). If you access or make purchases through the Store, we may also collect, process, and use your personal data.
We recognize the importance of personal data and are committed to maintaining the integrity and security of the Store. This Privacy Policy describes:
the types of personal data we collect
how we use such information
with whom we share it
and the choices available to you regarding our use of such information
What This Privacy Policy Covers
This Privacy Policy helps you understand:
What information we collect
Information you provide
How we use personal data
How we use cookies and similar tracking technologies
How we process, share, transfer, and disclose personal data
Your rights and choices
How we protect personal data
Updates to this Privacy Policy
How to contact us
What Information We Collect
We may obtain personal data about you from various sources.
We may collect such information when you:
visit our Store
access or use our social media pages or social networking platforms (such as Facebook and Instagram)
purchase products through our Store
When you visit our Store or social media pages, we may also automatically collect certain information about your device or usage through cookies, web server logs, web beacons, and similar technologies.
Categories of Personal Data You Provide
The categories of personal data collected by the Store may include:
1. Identification Information
Including:
personal identifiers (such as name, address, phone number, email address)
financial identifiers (such as credit card details or bank account information)
government-issued identifiers (such as national ID number, tax ID number, passport number)
2. Personal Characteristics
Including:
gender
date of birth
physical measurements (if applicable)
3. Social Information
Including:
residential address
asset-related information (if applicable)
immigration-related information (passport, work permits, residency documentation)
lifestyle details (such as types of products used or services consumed)
membership records of charities, associations, clubs, or volunteer organizations
Information You Provide
You may provide personal data to us in various ways, including:
registering an account in the Store
placing an order
interacting through our social media platforms
using related applications or extensions
The personal data you may provide includes:
contact information (name, mailing address, email address, phone number)
age and date of birth
gender and preferred language
username and password
payment information (payment card number, expiration date, shipping and billing address)
purchase history
product preferences and communication preferences
content you submit (photos, videos, reviews, survey responses)
social media account information
device identifiers such as IP address or MAC address
Providing personal data is voluntary. However, failure to provide required personal data may prevent access to certain services or promotional activities.
Why We Collect Your Personal Data
We collect personal data for purposes including but not limited to:
customer service and account management
consumer protection
online shopping and e-commerce services
identity verification (including fraud prevention)
dispute resolution
secure transaction processing
debt collection (if applicable)
notifying you of products, services, promotions, and updates
detecting fraud or illegal activities
ensuring compliance with applicable laws
enforcing our terms and policies
other purposes with your consent
How We Use Personal Data
We may use your information to:
send promotional communications
provide requested services
confirm orders, returns, or refunds
process payments and transactions
manage your account
respond to inquiries
personalize advertisements
manage events, contests, promotions, or surveys
communicate through social media platforms or mobile applications
operate and improve our business operations
conduct analytics and research
comply with legal requirements
We may also use the information for other purposes disclosed at the time of collection.
Direct Marketing Use
If you provide personal data to us, we may use it for direct marketing purposes relating to our products or services.
However:
we will confirm that you do not object before sending marketing messages
you may opt out at any time
opting out is free of charge
Marketing communications may include:
phone calls
postal mail
email
SMS
mobile applications
web applications
social media platforms
All direct marketing activities comply with Taiwan’s Personal Data Protection Act.
Use of Cookies and Similar Tracking Technologies
What Are Cookies
Cookies are small files stored on your device that help identify your browser when you return to the Store.
They may store:
preferences
browsing behavior
usage information
How We Use Cookies
We may use cookies to collect:
device model
operating system
IP address
browsing behavior
interaction data
Cookies help us:
recognize returning users
improve usability
personalize user experience
If cookies are disabled, some Store functions may not operate properly.
Managing Cookies
You may control cookies through browser settings.
Helpful guides:
Chrome
https://support.google.com/chrome/answer/95647
Internet Explorer
https://support.microsoft.com/en-us/help/260971
Safari
https://support.apple.com/kb/PH5042
Firefox
https://support.mozilla.org/en-US/kb/cookies-information-websites-store-on-your-computer
Opera
https://www.opera.com/help
Disabling cookies may affect Store functionality.
How We Process, Share, Transfer, and Disclose Personal Data Processing
Certain Store features may be supported by third-party service providers such as:
payment processors
logistics providers
technical service vendors
SHOPLINE services
These providers process personal data only as necessary and under confidentiality agreements.
Sharing
We do not share personal data except when:
required by law
authorized by you
necessary for public safety
required for legal investigations
disclosed publicly by you
collected from lawful public sources
We may share data with:
SHOPLINE and its affiliates
authorized service partners
Such sharing is limited to necessary scope.
Transfer
We do not transfer personal data ownership except when:
required by law
authorized by you
required for mergers or restructuring
required for public safety or legal enforcement
If transfer occurs, we will notify you beforehand unless prohibited by law.
Public Disclosure
We do not publicly disclose personal data unless:
required by law
permitted under agreements with you
Minors
The Store is not intended for individuals under age 18.
We do not knowingly collect children’s personal data.
Parents or guardians may contact us to request deletion.
Your Rights and Choices
You may:
update preferences
unsubscribe from marketing communications
request access to your data
request corrections
request deletion (where applicable)
Contact:
service@betterbiosci.com
Email Opt-Out
Click the unsubscribe link in marketing emails at any time.
SMS Opt-Out
Contact us to stop receiving SMS messages.
Social Media Opt-Out
Follow instructions within social platforms to remove permissions.
Location Data
Location sharing can be disabled through device settings.
Withdrawal of Consent
You may withdraw consent at any time.
However, this may affect service availability.
Access and Correction Rights
You may request:
access to your data
corrections
deletion (where legally applicable)
Requests may require identity verification.
Contact:
service@betterbiosci.com
How We Protect Personal Data
We implement administrative, technical, and physical safeguards to protect your personal data.
However, no system guarantees absolute security.
For SHOPLINE data protection details:
https://shopline.tw/about/privacy
Updates to This Privacy Policy
This Privacy Policy may be updated periodically without prior notice.
Major changes will be announced on the Store.
Contact Us
If you have questions regarding this Privacy Policy:
Please contact us via email:
service@betterbiosci.com
Last Updated: March 30, 2026
